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Contact Page Guidelines
Dear citizens,
Today we will talk about a very important section of eRepublik - the contact page.
The contact page allows citizens of the New World to easily communicate with the eRepublik Team. For a better management of the messages you send to us, each possible subject has been assigned to a certain department. We suggest paying attention to the subject selected, as choosing the inappropriate subject will affect the response time due to the necessity of being forwarded to the department in-charge.
Let's have a closer look on these subjects:
New citizen help
Hello and welcome to New Citizen Help. So you've been granted citizenship, and you are wondering what to do next? Here at New Citizen Help we'll answer your questions using the simplest terms possible. The questions received from you have been in time gathered and a FAQ page has been created. We suggest checking that page before sending the message to the New citizen help department.
Report abusive content
If you would like to help us create a better world, we would be grateful for your messages revealing inappropriate content you have found in the New World.
Report a bug
You should report as soon as possible any technical flaw that may affect eRepublik. We would like to thank you in advance for your support.
Report multiple accounts
If you suspect one or more citizens of managing multiple accounts you can ask for an investigation.
Request an appeal
If you have been the subject of a moderator's decision of account suspension and you are unhappy with it, you have the right to file an appeal. Also, use this subject with confidence in case you have reported a citizen or an organization and you consider that the necessary measures have not been taken. Only one appeal may be submitted in each case and only by the participant who receives the adverse decision. A reanalyze will be made and the final decision will be presented.
Feedback
From time to time, citizens just want to tell us their opinion about the game or about our work and provide us with useful suggestions. We strongly believe that imagination is the only limit for changing the future. If you would like for your suggestions to be viewed by other citizens also, you should present them in the special section we have created on the forum.
Payments
Any message concerning real money transaction should have this subject in order to be answered by the assigned department.
Press
Any messages concerning eRepublik in real life media, including electronic publications, will be answered by the press department.
Game support
As eRepublik evolves with each passing day, you might want to send us a message with a subject not mentioned above. Feel free to do so, as we have a special department ready to provide support even in unpredicted situations that may arise. Until the Judicial System will be implemented, all trials concerning the Contracts should be sent to this department.
Best regards,
The eRepublik Team
Today we will talk about a very important section of eRepublik - the contact page.
The contact page allows citizens of the New World to easily communicate with the eRepublik Team. For a better management of the messages you send to us, each possible subject has been assigned to a certain department. We suggest paying attention to the subject selected, as choosing the inappropriate subject will affect the response time due to the necessity of being forwarded to the department in-charge.
Let's have a closer look on these subjects:
New citizen help
Hello and welcome to New Citizen Help. So you've been granted citizenship, and you are wondering what to do next? Here at New Citizen Help we'll answer your questions using the simplest terms possible. The questions received from you have been in time gathered and a FAQ page has been created. We suggest checking that page before sending the message to the New citizen help department.
Report abusive content
If you would like to help us create a better world, we would be grateful for your messages revealing inappropriate content you have found in the New World.
Report a bug
You should report as soon as possible any technical flaw that may affect eRepublik. We would like to thank you in advance for your support.
Report multiple accounts
If you suspect one or more citizens of managing multiple accounts you can ask for an investigation.
Request an appeal
If you have been the subject of a moderator's decision of account suspension and you are unhappy with it, you have the right to file an appeal. Also, use this subject with confidence in case you have reported a citizen or an organization and you consider that the necessary measures have not been taken. Only one appeal may be submitted in each case and only by the participant who receives the adverse decision. A reanalyze will be made and the final decision will be presented.
Feedback
From time to time, citizens just want to tell us their opinion about the game or about our work and provide us with useful suggestions. We strongly believe that imagination is the only limit for changing the future. If you would like for your suggestions to be viewed by other citizens also, you should present them in the special section we have created on the forum.
Payments
Any message concerning real money transaction should have this subject in order to be answered by the assigned department.
Press
Any messages concerning eRepublik in real life media, including electronic publications, will be answered by the press department.
Game support
As eRepublik evolves with each passing day, you might want to send us a message with a subject not mentioned above. Feel free to do so, as we have a special department ready to provide support even in unpredicted situations that may arise. Until the Judicial System will be implemented, all trials concerning the Contracts should be sent to this department.
Best regards,
The eRepublik Team
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Nothing about the extremely LOOONG response time ?
Weird.
Oh, btw, pertamax and humm... keduax ?
third?
lol, no pertamax!
Because Indo attacked Romania.
yuuhuu
firstpagexx
GLaDOS FOR PRESIDENT OF MOLDAVIA
whooo, top 5
Glados, no way!
PETEMAX!
11th
First page. Long Live germany
When will the survey results be published?
dam.
Please guys, admit it, I totally pwnd you.
Yeh patty11. It was supposed to be a week after feb 25th.
But heh, who cares.
first page
cool
ooo a visible comment on an ei article
Operation: Celine Dion
http://www.erepublik.com/en/article/operation-celine-dion-let-s-make-america-a-better-nation-750111/1/20
They brought us Plato, and for that I'm eternally grateful
tae
is game time 1 hour back?
There is a working bug: the total working days is reseted. Reported.
woohoo.. SPAM!!!
Can you please read my article on taxation and Vote for it??
Please feel free to leave any comments.
http://www.erepublik.com/en/article/taxes-schmaxes--749492/1/20
Thanks!!
What do you have to say about this crazy time?
00:00 yet?!
zoliiiiiiii
PETEMAX!
I would like to ask you sincerly to repair the bug and give back the hard worker days what we have already worked and we need to get the hard worker medal.
Just correct the bug with "Work Days in a row"
As above, like to report a "Hard Worker Medal" bug. Was meant to get mine today, actually. Rather disheartening to see 29 days turn into one.
VOTE
No. This doesn't work.
I sent many bug report and no response received.
Last of all today. They steal me 25 days of work and nothing say to me. Nope excuse!!!
Only one word: thieves.
@ Anteo yups you rite!
i lost my medal too
NO VOTE!
o_O
We'd like our hard worker medals and gold, please. Forget about contact pages and silly things, but WORK ON THE BUGS INSTEAD.
Sure, this is a really useful articole, exactly what we needed now...NOT.
Ever thought about ANNOUNCING THE HOUR CHANGE AT LEAST 24 HOURS BEFORE IT HAPPENED ?!!
http://www.erepublik.com/en/forum/topic/88363/worker-medal-bug-because-of-daylight-saving/1 siap siap kena bug hari kerja.. sign petisi di link ini
Yeah, I got a request. What the HELL is pertamaxx?
It reminds me of being in a giant room where all the nerds are in the corner laughing because they know what "pertamaxx" means and the rest of us don't.
Hour change, working bug - at least mention them in the article.
Beside that keep up the good work!
Informative.
But there are still some bugs to fix ]o.o[
Instead of "inventing" "new ways" of communicating with you, you might want to work on feedback from your side. I have made multiple bug reports and what not and not ONE SINGLE TIME I got even a small email telling me you got the message . Actually doing something about the report would be even nicer...
pertama means first...
i've got the working bug as well, i had 7 days left, which has became 29 today after pressed the work button today. Such a strange situation, feels like a conspiration against the hungarians, against the almost 1 month old 1000s of newcomers. Are those romanians afraid them, or what? How it's coming, i mean does the admin support eromania this way??
i want to get back my 23 days worked in a row, or 5 golds to be transfered to my account.
Thanks in advance
everybody vote here http://www.erepublik.com/en/forum/topic/88363/worker-medal-bug-because-of-daylight-saving/11
Why was the worked days counter reset?
Good job... NOT!!!!
Contact page?
My 21 GOLD disappeared through donate.
I sent 10 times this report by Contact Page and NO ANSWER!
Also I PM'ed George and he forwarded my report to you and NO ANSWER!
Since 7 days NO ANSWER!
I've work more than 4 months in a row. and now everything has gone...
Sadly not only me, but most all player have same problem.
http://www.erepublik.com/en/forum/topic/88363/worker-medal-bug-because-of-daylight-saving/1
You must fix it as soon as possible
How about some regulations on the contRact page? An entity owes me over 300g still. I reported this to the admins a week ago, contacted the entity, and STILL haven't received my money. By law the contract is not legal, because neither of us re-stated the contract guidelines, but I really don't think that "old" contracts like mine should become invalid simply because a change in rules wrought AFTER we created it.
http://www.erepublik.com/en/forum/topic/83931/contract-between-berkshire-hathaway-and-benn-dover/1
There's the link for anybody who's interested. Furio and Gurkvatten have already commented.
plato = demi-god or child molester
voted.
ok
where can you find it???
I haven't receive my 5 gold yet...
I see that you have a lot of work,
but I very need of my golds...
Thank
still waiting for eCourt, dear admin (as i filled in your questionnaire)
When put under UV light this post sounds like this:
"Please send us your propositions, appeals, abusive content or a bug you noticed so that we could ignore you unless you have some personal ties with us.
Best regards
The eRepublik Team"
Arribadete, madam!
Could you tell me why don't you give any answer for the dozens of players who wrote to you or in the forum about the food bug what hasn't been totally fixed yet??? Nothing, even a word!
what about my question?