Дали и до кога?

Day 2,694, 03:02 Published in Bulgaria Bulgaria by primma
Здравейте приятели 🙂

Някои от вас може би си спомнят, че преди 2 месеца писах, че мистериозно ми се сринаха тренировъчните центрове.

Тогава все още бях объркана и не знаех какво се случва.
Сега съм сигурна, че става дума за бъг или грешка на админите.

Дори да предположим, че някой е успял да влезе в профила ми няма как да срути центровете и да си прехвърли наведнъж без да оставя следи златото.

Ако си мислите, че нещата са се оправили- грешите.

Все още съм с центрове на 0, изгубих часовете платени за договор,които имах, пропускам сила.... и разбира се безхаберието на админите продължава.

Истината е, че се уморих от разправиите и от наливането от пусто в празно.
За да разберете за какво става дума ще ви посна кореспонденцията си с тях.
Ако някой иска може да пробва да ми помогне като ми предложи някакво решение или просто пробва да ги поспами заедно с мен

Забележете, че на последния тикет от 20ти март все още нямам отговор.

Иска ми се да обърна внимание на още нещо- искаха ми лични данни от реалния живот. Честно казано никак не съм убедена, че въобще имат право да ги искат, но съм им ги дала с надеждата да си оправят бакиите.

Зная, че английския ми е под всяка критика и допускам това да е една от причините да не мога да се разбера с тях.
Ще съм ви благодарна за всяко предложение или помощ в комуникацията с тях, ако решите да ми ги дадете 🙂

Благодаря ви за вниманието и извинявайте, ако смятате че ви досаждам с проблемите си 🙂

..................................
primma
Posted On: 20 Mar 2015 10:57 AM
Hello,
I write again asking you to reconsider your decision and restored my training buildings that were granted power and unused contracts workouts.
-has 50 days I can not find the buildings of the first instead of the fourth level for which I had paid gold
-There enabled contract trenivovki with other 240 hours for 90% + of the remnant of another 50%
- I missed about 4500 because of inability to force train

No way should restore everything quickly if you do not repaired login or compensate me properly
I'm not sure I want to do
Maybe it will dispense all of your friends and find another game ...

Even when allowed banks to cause damage to customers first recovery means and then do everything else ...

And we are talking about some crappy pixels and your fault or bag- something in good will you can remove and will only take 20 seconds ....
What you do with my account is complete carelessness and is one of the main reasons to lose players
The decision is of course yours ...

Josef K.
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Posted On: 20 Feb 2015 10:54 PM
Hello,

We understand what you're saying, but we're also looking at the data and that's the only thing that is relevant. As it has been already explained many times to you, your safety code was activated after the events in question and we can't offer you any refund. We consider this issue closed.

Best regards,
eRepublik team
primma
Posted On: 20 Feb 2015 9:20 PM
You do not want or can not understand simple things?
Code is received and activated years ago
Now I nor wanted nor I received any, nor have I activated a new code
cease to do crazy and I repaired centers
expect to make up for the losses I suffered directly your fault
already without excuse
primma
Kasper S.
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Posted On: 20 Feb 2015 11:25 AM
Hello,

Your Safety Code has been activated on the 5th of February 2015, which is after the event has occurred, meaning that at the point when someone gained access to your account you did NOT have a Safety Code activated, hence we cannot issue you with the refund.

Kind Regards,
eRepublik Team
primma
Posted On: 20 Feb 2015 10:45 AM
I was wrong
not 15 days
20 are
primma
Posted On: 20 Feb 2015 10:42 AM
Hello,
Still expect to rectify injustice obvious (I hope that is an error, not intentional infliction of harm)
I guess you've already made sure that no one has claimed my account may not be transferred or gold currency
Obviously this is a bug in the game
I will tell you that the code included before and now I only checked whether the same before sending it
Already suffered too much in lost use of buildings for training, a contract that expired without being able to use it than not to be taken for this period volume and a gold medal for super soldier

Please be restored levels of buildings for training and for me a way to compensate for loss of income during the period appearance
already 15 days
I remind you that fulfilled everything I asked - gave details of real life that I wanted, and the security code
primma
Posted On: 13 Feb 2015 11:20 AM
Once again I will try to explain to you
Not the truth I did not do necessary to protect your account
1 The security code is enabled prior years when it is received
2 I've used it many times before
3 Now, before you send it ONLY checked whether it is the same - the reason - not remembered and beshezapisan in a text document of my previous computer
I found it on a thumb drive and had to rproverya whether the same non znachiche now I've activated

I understand that it is not pleasant to admit mistakes, but I ask you to correct a manifest injustice.

The opposite can be considered only as a desire to drive out the few active players

Maybe I deserve this after I trained dozens of e-babies in the game.

If not me, repaired buildings and me up for a forgotten force and UNUSED contract I will stop playing and keep bitterness of the game
What you want?
Kasper S.
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Posted On: 13 Feb 2015 4:03 AM
Hello,

Thanks for your message!

The Safety Code has been introduced to prevent from any unauthorized dissolves being made on your account. As you have not taken the necessary precautions to protect you account by not activating the Safety Code we are unable to issue you with any refunds.

Kind Regards,
Kasper S.
eRepublik team
primma
Posted On: 13 Feb 2015 12:24 AM

Hello, again I ask you to correct an obvious mistake (hopefully it is a bug and not intentionally potential cause harm) in my account.
Now I wrote a week ago, that buildings for training in my account are razed to the first level.
I think it is obvious that no one had been in akaunta- is not possible to transfer all the gold from this reduction in mean once daily limit of 10 gold, exchanged gold for currency exchange market- will Alerts for selling gold.
Ask to send personal data from real life and the security code of your account - sent them.
More than that I do not know what I can do.
It remains to ask you once again restored the levels of the buildings to the fourth level as they were before this happened
I want to tell you that last week I had (still have a few hours) contract for training that can not use
In other words, for a week suffer losses from the inability to use the purchase contract, lost power and of course themselves existent buildings.
Again I ask you to fix it all
Greetings!
primma
PS - Shortly utochnenie- code security is not activated now!
Joint enjoyed it many times.
I was not sure whether it is the same and I check it before you send it.
Muhammed J. E.
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Posted On: 06 Feb 2015 4:10 PM
Dear citizen,

you activated your safetycode just yesterday, the moment your traininggrounds have been downgraded you did not have any safetycode.

Regards,
The eRepublik Team
primma
Posted On: 06 Feb 2015 7:34 AM
My security code is .....- дала съм го
I managed to find it and now I hope you give me Restored levels of buildings for training and missed force and the time of the contract for training for the last 4 days
Kasper S.
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Posted On: 04 Feb 2015 9:45 PM
Hello,

Thanks for your reply!

We can of course see what buildings you had a few days ago or how much strength you have gained. We have also introduced a feature called the Safety Code. The code is set by the user from the edit profile section and it prevents from any unauthorized dissolving of a company or a training ground without knowing the number.

As you have neglected the security of your account by not setting the Safety Code we cannot be blamed nor it's not our fault that the training grounds have been downgraded, as if you would have activated the code it is unlikely that such would have happen.

Kind Regards,
eRepublik Team
primma
Posted On: 04 Feb 2015 9:36 PM
Well "thank you" you .....
The upbringing not let me tell you what I think about you now
What else to say ???
Why do I want the data from real life as you are intended to restore my account?
If this is not arrogance do not know what is
It is not difficult to check on how much strength I have raised to three days ago, and that neither I sold nor I transferred the gold or currency
Obviously in this case it is for your fault and no longer please, I insist to remove it
Muhammed J. E.
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Posted On: 04 Feb 2015 6:51 PM
Dear citizen,

as you did not and still do not have your safetycode activated there will be no refund.

Regards,
The eRepublik Team
primma
Posted On: 04 Feb 2015 2:20 PM
How long should I wait to restore buildings for training the necessary levels?
fourth day is too long
already owe me compensation for missed strength
I am tolerant person, but my patience is exhausted already
primma
Posted On: 03 Feb 2015 12:46 PM
- your real life name and surname
- ...... - отговорила съм
- e-mail and date of birth used when registering with eRepublik (NOT the registration Date)
- ......- отговорила съм
- your citizen name and ID
- primma 2433129
- who has invited you into the game
- I learned about the game from the forum of another game and registered by major link- I have not used the referral link
============
These were the answers to your questions, and I hope my best then reconstructed buildings for training.
I do not know why you need my data from real life, but I hope you were really necessary and this is enough
Kasper S.
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Posted On: 03 Feb 2015 11:32 AM
Hello,

Thank you for your inquiry.
In order to prove that you are indeed the owner of the account please provide us the following information:
- your real life name and surname
- e-mail and date of birth used when registering with eRepublik (NOT the registration Date)

- your citizen name and ID
- who has invited you into the game

Regards,
The eRepublik team
primma

Posted On: 03 Feb 2015 8:14 AM
1. Do you now have control of my account? If so, did you protected from your account by changing to a new strong password?
-Do I have control over your account
2. When was the last date and time you've logged in before this happens?
- Play regularly every day - I at least to train and work
3. Does anyone else have access to my account?
-Don't
4. Have you given your username and password on another website?
- -Don't
5. What was taken?
- Destroyed buildings are training Level 4 to Level 1
6. Do you know who took your items?
-Don't
7. Do you mean Facebook? If yes, did you connect it to your account eRepublik?
- I have a Facebook account, but is not connected to my account in the game
8. Did you activate your Security Code?
- I have a security code, but I got it years ago and do not remember what

My English is very bad, so I send you answer two times - in Bulgarian and English to avoid misunderstandings
Kasper S.
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Posted On: 02 Feb 2015 4:27 PM
Dear citizen,

To begin our investigation, we kindly ask you provide the below information.

1. Do you now have control of your account? If so, have you since protected your account by changing to a new stronger password?
2. When was the last date and time you logged into your account before this happened?
3. Did anyone else have access to your account?
4. Have you given your username and password on any other website?
5. What was taken?
6. Do you know who took your items?
7. Do you have a Facebook account? If yes, did you connect it to your eRepublik account?
8. Did you activate your Safety Code?

Best regards,
The eRepublik team
primma
Posted On: 02 Feb 2015 1:03 PM
Yesterday- e-day 2630 saw that it was so
possibly from e-day 2629
Alexandru I.
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Posted On: 02 Feb 2015 9:49 AM
Dear primma,

Thank you for your report!
Please tell us the date when this issue happened in order for us to check.

Regards,
Alexandru I.
The eRepublik Team
primma
Posted On: 01 Feb 2015 12:22 PM
Today I saw that all my training centers have been downloaded from the fourth to the first level
Please let me Restored centers as their byaha- all of maximum levels
The strength he had to get from today's workout will not trivialize, but it is good to me restore it.
Have a nice day
primma