Lost Properties

Day 1,201, 03:27 • Published in Russia USA • by Alex Lawrence
This is a more personal example of the continued failures of the admins. All that needed to be done was check the monex logs during this relatively small window originating from my org to somewhere else and retrieve it. It is now March, a solid 4+ months later.




Ticket Details
Ticket I😨 NXI-375839 Department: Game support
Status: Pending Priority: High
Created On: 28 Oct 2010 10:46 PM Last Update: 16 Feb 2011 10:50 AM


Alex Lawrence
Posted On: 28 Oct 2010 10:46 PM
Hello,

You recently restored my account, Cro Bank, to me, and I thank you for that. However, it seems that someone has hacked into my account and stolen all of the gold in it. http://economy.erepublik.com/en/accounts/2017561

No one else knows the original password to the org, so someone must have hacked into the org.

There used to be around 530 gold in the account, but now there is only 0.92 (reader: there is now 10.92 due to a separate case being resolved in my favor), and the password has been changed. The hacker moved all the money through the monetary market so you can't easily track where he has moved the money, but it had to have been done between the times of 1:00 and 12:30 erep time.

The hacker did not change the email in order to make it seem like I just lost the gold, but in reality I did not just throw all my gold away.

PLEASE help me resolve this as quickly as possible.
Alex Lawrence
Posted On: 28 Oct 2010 10:52 PM
As an addendum:

I know it was between 1:00 and 12:30 because that is the time (on day 1073) I was not online. I believe I was up around 3:00 but I did not remember anything (very late, 3 AM), but I did not see anything. I mentioned 1:00 in order to be safe.

Thanks.
Alex Lawrence


Posted On: 18 Nov 2010 10:08 AM
We're approaching a month, how is this developing?
Alex Lawrence

Posted On: 14 Dec 2010 11:31 AM
>.>
Gheorghe B.
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Posted On: 24 Dec 2010 2:02 PM
Dear Alex,

Thank you for your message! Your ticket has been escalated.
We have forwarded your message and your contact details to the person responsible for assisting with this matter.

We'll get back to you in a couple of days.

Regards,
Your eRepublik Team

Alex Lawrence

Posted On: 17 Jan 2011 1:20 AM
Couple of days or months?
Alex Lawrence

Posted On: 16 Feb 2011 10:50 AM
I believe that is close to 1/3 of a year now...