579
Open Letter to Admins - I want a Refund
I've been playing Erepublik for a year and a day now. I've stuck up for the entire Dev Team in light of bugs, server crashes, and never once specifically asked for anything.
I've always preached that taking care of a community of our size is both time consuming and costly on their part. I never said anything about them opening the game to monetary demands, and have not once specifically asked them to do anything in return for something that we could not control. I always understood when things were just chaotic, and always tried to understand that there were things they could not control.
But now, that changes.
Erepublik has been open for gold purchases for several months now. Members have put money into buying in-game gold (which is similar in many aspects to other games I've played), and now they've expanded their intake by allowing members to both purchase in game abilities (without the required experience) and extra inventory. You've taken away my mailbox limits and inventory.
When the war started, Day One, our hospitals didnt work because of a coding error. My Minister of Health was clever enough to figure out where the problem was, which is ironic that a community member had to show the Dev Team how to fix the code. We spent 375 Gold to declare war, and have spent 400 since on regional attacks. We've limited our use of Gold on the war, and as a result France has won three battles.
So, our entire population lost half their wellness because they could not heal at our hospitals. Something that we, as a country spent 30K GBP on over 9 months to fill our needs, didn't function for an entire day. I would like a wellness reset in the United Kingdom because of it. It has cost us two days worth of fighting.
Now, on to bigger and better things.
Today, France counterattacked the French regions that were taken by the US and Canada. Our coordinated attack was going to go as planned, and while they have thrown a wrench into those plans, we had still intended to attack on time.
Yesterday, while planning a large push at our wall towards the end, we lost an hour and a half of time that we could have easily conquered the 5K wall that we were left with. It isn't all that difficult. On Day three we did 12000 points damage in 20 minutes. Wouldnt have been a stretch to hit the wall with two hours left.
Now, onto even bigger things:
But I have no "Attack" button. I have connecting regions with France in five different areas. I have no Resistance Wars in my country, and should be able to attack any French region I want to.
But now, there is no need to do so today. See, with France allowed to gang their troops up onto the regions in the US and Canada, it takes our advantage away. Not timing our attacks correctly would provide another loss, as it would provide a window for the French to counter us after their battles with the US and Canada close.
I have put up with this World for a Year. I've fought through wellness bugs, monetary market crashes (where I personally lost 1000 GBP), Company bugs, war bugs in the Beta War module, and so on. I've sat here through every bug and asked that people realise how difficult your job is. I am now completely FED UP with it. You're effectively taking away our ability to finish what we started. You're taking away my ability to remove pressure from my allies. You're taking away our ability to fight, which is AGAINST EREPUBLIK LAW. You, Dev Team have violated your own LAWS. I am requesting a refund for two regional attacks (due to the hospital wellness bug), and the cost of war declaration to counteract the problems we're going to have over the next two days recovering from this problem. I NEITHER THINK THIS IS IMPOSSIBLE, NOR UNFAIR. If I were Italy, Sweden, Canada, the US, France, Brazil, and Indonesia, I would be doing the exact same.
Hoping to hear from you soon.
Dishmcds
12 Month and 1 Day Vet to Bugrepublik.
I've always preached that taking care of a community of our size is both time consuming and costly on their part. I never said anything about them opening the game to monetary demands, and have not once specifically asked them to do anything in return for something that we could not control. I always understood when things were just chaotic, and always tried to understand that there were things they could not control.
But now, that changes.
Erepublik has been open for gold purchases for several months now. Members have put money into buying in-game gold (which is similar in many aspects to other games I've played), and now they've expanded their intake by allowing members to both purchase in game abilities (without the required experience) and extra inventory. You've taken away my mailbox limits and inventory.
When the war started, Day One, our hospitals didnt work because of a coding error. My Minister of Health was clever enough to figure out where the problem was, which is ironic that a community member had to show the Dev Team how to fix the code. We spent 375 Gold to declare war, and have spent 400 since on regional attacks. We've limited our use of Gold on the war, and as a result France has won three battles.
So, our entire population lost half their wellness because they could not heal at our hospitals. Something that we, as a country spent 30K GBP on over 9 months to fill our needs, didn't function for an entire day. I would like a wellness reset in the United Kingdom because of it. It has cost us two days worth of fighting.
Now, on to bigger and better things.
Today, France counterattacked the French regions that were taken by the US and Canada. Our coordinated attack was going to go as planned, and while they have thrown a wrench into those plans, we had still intended to attack on time.
Yesterday, while planning a large push at our wall towards the end, we lost an hour and a half of time that we could have easily conquered the 5K wall that we were left with. It isn't all that difficult. On Day three we did 12000 points damage in 20 minutes. Wouldnt have been a stretch to hit the wall with two hours left.
Now, onto even bigger things:
But I have no "Attack" button. I have connecting regions with France in five different areas. I have no Resistance Wars in my country, and should be able to attack any French region I want to.
But now, there is no need to do so today. See, with France allowed to gang their troops up onto the regions in the US and Canada, it takes our advantage away. Not timing our attacks correctly would provide another loss, as it would provide a window for the French to counter us after their battles with the US and Canada close.
I have put up with this World for a Year. I've fought through wellness bugs, monetary market crashes (where I personally lost 1000 GBP), Company bugs, war bugs in the Beta War module, and so on. I've sat here through every bug and asked that people realise how difficult your job is. I am now completely FED UP with it. You're effectively taking away our ability to finish what we started. You're taking away my ability to remove pressure from my allies. You're taking away our ability to fight, which is AGAINST EREPUBLIK LAW. You, Dev Team have violated your own LAWS. I am requesting a refund for two regional attacks (due to the hospital wellness bug), and the cost of war declaration to counteract the problems we're going to have over the next two days recovering from this problem. I NEITHER THINK THIS IS IMPOSSIBLE, NOR UNFAIR. If I were Italy, Sweden, Canada, the US, France, Brazil, and Indonesia, I would be doing the exact same.
Hoping to hear from you soon.
Dishmcds
12 Month and 1 Day Vet to Bugrepublik.
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I agree
I concur.
Voted!
Definitely.
voted!!!!!
cool story bro
Voted. And no, this is no trolling, PEACE!
Dishmcds
Bugs made damage to both alliances.So please dont cry.I hate bugs too.For example 120 italian soldier were ready with q5 weapons and golds.Then server crashed,we could win for sure.THAT WAS MAYBE BIGGER MISTAKE.so please dont cry
zocky
Voted.
Voted. WE should all get refunds, especially the gold as wellness
agreed and voted
although good luck getting an admin response...
Voted.
Good point!Voted!
Voted, this needs fixing.
Fair point dish but good luck getting the admins to listen
Please admins, we've had to put up with a lot of stuff and whilst you can say, "well it's a free game". It's not at all a free game for anyone that actually wants to do something noteworthy in Erepublik.
Myself and many others have bought lots and lots of gold over a long period, we deserve your respect by giving us a refund for things that weren't our fault, yet still end up costing us a lot of gold and currency.
Voted
@zocky - we all lost last night which is why Dish said in his article that PEACE should be complaining as well
voted
nicely put btw
Voted and agreed.
Very eloquently stated. This issue goes far beyond any war between alliances, and goes right to the heart of making this game enjoyable and fair. Voted!
Voted and signed. I think I'll do the same for the eUS.
voted and agreed, the first attack with no hospitals put my squad near out of action for days.
agreed
FREE JAVIBOSS AND ANNIHILATOR
definitely voted
I think your soo right and I have voted for you. RIGHT ON MAN!!! haha
voted
I agree with you soo much
Here Here!
Voted.
signed
@Collins: I do remember them resetting Canada. And giving both sides Gold. No?
And thats why I specifically said "both sides". Man, Zocky has been rubbing off on you.
I don't exactly remember, just remember being unhappy with the general American attitude.
Major bugs have happened in every large war to date, and a "letter to the admins" is written every time. Nothing has ever happened recently other than them halting the war. Sorry, but both sides are going to have to live through the bugs
About the attacking regions we have in wiki: http://wiki.erepublik.com/index.php/War
How it works checking what regions are available to open in a war:
Suppose that country A is the attacker and country B is the defender:
Case 2: the first 24 hours from the war have passed.
Case 2.2: there are no active battles in the war
Case 2.2.1.2: there are less than 24 hours since last battle was closed
* the winner of the last closed battle can attack
That was the case until 2008-12-17 13:04:05 when we entered in case below:
Case 2.2.2: there are no battles at all in that war
* anyone can attack
And you can see now that you have regions to attack because there are over 24 hours from the last battle that was won by France and they had 24 hours priority to react.
And the other problems we've incurred?
Voted.
Admin, what about the hospital bug, what about the server crash during our last battle ?
Are you going to pretend they never happened (as I see no mention of them in your reply) ?
You should refund the gold the eUK spent on wellness at the very least. BTW the hospital bug only affected us not the French, hmm that fact alone is interesting to ponder.
Javiboss was banned (supposedly) by using exploits, and now the admins accuse him of multiaccounts. In this way the value bans Erepublik.
Annihilator was banned by creating the trivial decoder. According Erepublik is more effective banish the trivial decoder's autor that fix the bug and translate the trivial.
Don Carlo and his brother have been banned because he and his brother connect from home with the same IP address. For Erepublik we are multiaccounts.
FREE JAVIBOSS, ANNIHILATOR & DON CARLO!!
UNBAN JAVIBOSS, ANNIHILATOR & DON CARLO!!
I DEMAND A HAPPY MEAL NOW!
agree!!!
At last someone's standing up for us!!!
I do find it interesting that it seems only the eUK suffered from the hospital bug in their fight against France. At the least, some form of compensation should be allocated. I know I bought gold at that point in order to continue attacking, because the hospitals wouldn't work.
Admins...the people demand answers AND action!
Refund ?
Mate, when Spain attacked Portugal we had some huge weird bugs, that screwed up our strategy. We didn't ask for refunds, we asked for them to be fixed.
About the war issue, that's an old one, if you don't agree with the module (I personally disagree with a lot of stuff) just say whats wrong and demand a change to a better one! Refund would be getting an unfair advantage in the war.
Voted
eRepublik is more a Buisness venture than anything.
I've had more fun on other mmorpg's, and after 18 days I see little point in this one.
Agreed and voted,
The level of resentment from current players to significant bugs and failures on the part of the dev team for what is now a 1.0 game and not a beta anymore is showing me that this may not be the game that its made out to be...
I agree
agreed
Agreed
vote woop
v
o
t
e
d
agreed
Admin what about the 500 error in the last 2 hours of the last battle and all the gold spent on it, we had only 5k, that is easily done, your system screwed up therefore YOU should pay the costs. Gold is bought and if you do not refund when you are giving someone something instead of what you are supposed to you are committing fraud no?
As another 12 month plus veteran, I frequently do ask myself whether all the time spent dedicated to the project called Erepublik is wasted. There are just too many fundamental flaws in the underlying mechanisms - yet, as we do in RL, we all go on, working around the imperfections. The one thing that really keeps me going is a feeling of loyalty to the other members of the eUK - if it were not for this loyalty, I would be doing something else right now!
not voted! probably your hospital already expired, buy the new one
C'mon Renago, hospitals DONT expire, vote this
BAWWWWWWWWWWW
ADMINZ PLOX I WANTZ 150 WELLNESS AND 2K GOLDZ AND 1 000 000 GBP ON MY ACOUNT NAOW OR I WILL BAWWWWWWW AND MAKE MANY ARTICLES WHICH WILL GET MANY VOTES.
Here here!
Voted and agree.
agree mate
Voted.
Viva la resistance.. erm voted!
Voted, agreed...
But chance of us getting the refund and admins being fare is equal to Irish being an AA sponsor...
Voted.
Relic, as long as thats the car breakdown AA and not the other one I'm thinking of, we'd sponser it
People spent real life money on gold for Wellness because the game was not working correctly. If you bought a faulty game from a shop you would demand a refund. Why is this different? Voted.
I agree, and isn't Erepublik made by a French guy? That's very interesting that the fact our hospitals didn't work, and the French hospitals did, very interesting indeed...
hi, selling Q2 Moving tickets for 11 GBP, if you interested please donate the money and send a pm
Who pays these coders? It's just not business-wise to have people who still can't double-check their work after a year on the same project.
Voted.
Yup!
Voted...
voted....here's the logic
a) IF you purchase a game THEN there is an expectation it will work
b) Considering the available gold, many people pay for the game
c) Many people Should EXPECT this game to work.
Does that mean things will change...nope...cause no matter what we say, people aren't going to stop playing en masse.
VOTED!!!
VOTED!!!
voted
still, the admins don't force you to spend real money in a virtual game, I don't think they are to be blamed for that
(like fat people who sue McDonalds...nobody forces them to eat burgers)
Not agreed.
I support the correction of such bugs, so that future battles arn't doomed by them, but seeing how almost every country has suffered with the bugs it seems unfair if they refund the UK.
Just make sure it doesn't happen again.
BAWWWWWWWWWWWWWWWWWW
BAWWWWWWWWWWWWWWWWW
BAWWWWWWWWWWWWWWWWWW
WE WANTZ GOLDZ!
@Pagan you know what AA I meant
This entire war is one big test run for admin. It's the first large scale war since V1 Launched and there are a million bugs to work through.
I WISH ADMIN WOULD AT LEAST POST AN ARTICLE SAYING THEY KNOW ABOUT THE BUGS AND ARE WORKING TO FIX THEM.
voted, well written mate.
I agree, and voted
voted
About the Error 500, guys, you all know they are the result of attacks on the site, supposedly orchestrated by a country at war.
As for the bugs, you all know this game is still under development.
Erepublik is a new kind of game in fact, not the result of 3 years of development but something that was delivered very early in the process and that takes the feedbacks into account. This is very uncomfortable for players, I agree, but this is also what is making this game very unique, so rich, so new.
I understand the frustration but I trust everything will be solved in time.
Ay vay... Might I remind you that we're the assailants? If we got screwed over with a few bugs, yes, thats not our fault; but seeing as how us declaring the war was what led to this... Well, don't complain about unforseen side-effects of a system that is in testing.
uagliù, tieni ragione.
agreed
Elegant as always dish, and this is very rare for you to ever say anything against the admins. I do agree these bugs are straining on my last nerve.
Hey, question...
If you buy gold for RL money and spend that on a war, can you sue the Erepublik administration team for taking away your money?
selling Q5 House for 30 Gold PM me
& Selling Q5 Weapons for 1,6 Gold each PM me
I agree, voted
France has been cheating, actually. And now I actually have proof. As well as Italy, Portugal, Brazil, and Indonesia.
u have a vote from romania...
PEACE blaming ATLANTIS for being a crybaby when they spammed the international article list with complaints about not getting gold from conquering a non-national province and lag spikes that involved both sides just few days ago? Hypocrisy at its finest...
Anyway, voted in order to motivate the developers to concentrate on the right things.
I so agree too I really think the Developers should step up and fix this!!!!
I quite like to see sort of response from admins, rather than this silence.
Ninjas kidnapped my family. Need 2$ for karate lessons. Donate here http://www.erepublik.com/en/citizen/profile/293372
javiboss was a "huge" cheater, how could he do more damages in 1 hour than canada in 20 hours !!!!
He used scripts etc...so don't complain !
voted...
Voted!